glossa Terms of Service
These Terms of Service govern your use of glossa, a browser extension for bilingual subtitles on supported streaming platforms. By installing or using glossa you agree to these terms.
The service
glossa provides two tiers of functionality:
- Free tier - core subtitle features available to all users at no cost.
- Supporter Beta tier - features such as vocabulary tracking, unlocked by a one-time purchase.
Free tier features remain free and receive updates at no charge. Supporter Beta tier access is tied to your account and carries over as the product evolves.
Accounts
Some features require an account. You can sign in with your email address and a password, or through a supported OAuth provider (Google, Microsoft, or Facebook). You are responsible for keeping your account credentials secure. glossa uses your email address for authentication. Your OAuth provider may supply additional profile information (such as display name or profile picture) as part of the sign-in flow; this data is stored by our authentication infrastructure but is not used by glossa beyond identifying your account. Supporter Beta accounts additionally store your vocabulary list in the cloud to enable sync across devices.
Payments
Supporter Beta tier access is offered as a one-time purchase processed through Paddle, our payment provider. Paddle acts as the Merchant of Record for all transactions, which means Paddle handles billing, VAT, and payment compliance on our behalf. By completing a purchase you also agree to Paddle's terms.
Prices are displayed in your local currency where available and include applicable taxes at checkout.
Refunds
You may request a full refund within 14 days of purchase, for any reason. Because Paddle acts as the Merchant of Record for all transactions, refund requests are handled by Paddle directly, please visit paddle.net to submit your request.
Acceptable use
You may use glossa for personal, non-commercial language learning on supported streaming platforms. You may not:
- Redistribute, resell, or sublicense your Supporter Beta access to others.
- Attempt to circumvent entitlement checks or access paid features without a valid purchase.
- Use the extension in a way that violates the terms of service of a supported streaming platform.
- Reverse-engineer, decompile, or extract proprietary data from glossa's backend services.
Availability, changes, and termination
glossa is provided as-is and as-available. We may update, change, or discontinue features at any time. We reserve the right to suspend or permanently shut down the Service at our sole discretion, with or without prior notice. In the event of a permanent shutdown, refunds are available under the refund policy described above.
Intellectual property
glossa, its logo, and its backend services are owned by Norvalys. The extension source is separately licensed where noted.
Disclaimer and limitation of liability
glossa is provided without warranty of any kind. We are not responsible for interruptions caused by changes to streaming platforms, browser updates, or third-party service outages. To the maximum extent permitted by applicable law, Norvalys's liability is limited to the amount you paid for Supporter Beta access.
Governing law
These terms are governed by the laws of Canada. Disputes will be resolved in the courts of Canada unless otherwise required by local consumer protection law.
Contact
Questions about these terms can be sent to [email protected].